The Duffel team

You can now view order activity on the Duffel dashboard

AUTHOR: The Duffel team

You can now see what has happened to an order in its lifetime on the Duffel dashboard. Viewable on the order page, the order activity includes a list of previous events for an order and the date/time that they occurred. The following events are supported:

  • Order creation

  • Order cancellations

  • Airline-initiated changes

  • Passenger-initiated changes

  • Partial refunds

This feature enables your travel agents to quickly build context for an order, helping to make informed decisions when managing changes.

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