New functionality for airline-initiated changes

We’re very excited to announce four updates for viewing and managing airline-initiated changes (AICs).

Updated to notification email design

We've updated our email notification so you can click straight through to the order page on the Dashboard.

View airline-initiated changes in the dashboard

In the Dashboard, the ‘Action required’ tab shows all impacted orders awaiting action.

Each order has a summary of what has and hasn’t changed.

Take action on the airline-initiated changes

At the bottom of each page, there are now up to three options available: ‘Accept’, ‘Change’, or ‘Cancel’. These buttons appear dynamically based on the capabilities of the airline.

24 airlines with automatic processing of airline-initiated changes

There are now 24 airlines where we process the acceptance of an airline-initiated change directly with the airline:

• American Airlines

• Aegean Airlines

• Austrian Airlines

• British Airways

• Brussels Airlines

• Copa Airlines

• easyJet

• Emirates

• Etihad

• Eurowings Discover

• Hawaiian Airlines

• Iberia

• Jetstar

• Lufthansa

• Olympic

• Qantas

• Qatar

• Spirit

• SWISS

• Transavia

• United

• Volaris

• Vueling

• WestJet

If you're interested in learning more about how to use these features check out our help page.