- The Duffel team
New functionality for airline-initiated changes
We’re very excited to announce four updates for viewing and managing airline-initiated changes (AICs).
Updated to notification email design
We've updated our email notification so you can click straight through to the order page on the Dashboard.
View airline-initiated changes in the dashboard
In the Dashboard, the ‘Action required’ tab shows all impacted orders awaiting action.
Each order has a summary of what has and hasn’t changed.
Take action on the airline-initiated changes
At the bottom of each page, there are now up to three options available: ‘Accept’, ‘Change’, or ‘Cancel’. These buttons appear dynamically based on the capabilities of the airline.
24 airlines with automatic processing of airline-initiated changes
There are now 24 airlines where we process the acceptance of an airline-initiated change directly with the airline:
If you're interested in learning more about how to use these features check out our help page.